Returns & Refunds

Our products are designed to be rustic and made by the hands of artisans. That means all distressing, splits, painting, staining, finishing, wood knots, rough cuts, and graining will vary. We will not consider these perceived quality issues for return.


  • Customer pick-ups are final sale only and not eligible for return or exchange.
  • A 3-day return policy is available for delivered furniture only. The item(s) returned must be unused and in the same condition you received it. After 3 days we cannot offer a refund or exchange.
  • Returned items will incur a 20% restocking fee deducted from the refund amount.
  • Delivery charges cannot be refunded. Return service fees are the buyers responsibility.
  • Home décor, mattresses, upholstery, textiles, and rugs cannot be returned.
  • Financed items, special orders, closeouts, scratch & dent, holiday items, and specific sale markdowns cannot be returned.


  • Credit card purchases will be refunded to the credit card account used for purchase less restocking fee.
  • Cash refunds will be made in the form of a check and will take up to 14 days to settle.
  • No refund will be given without a receipt as proof of purchase.